PLEASE KINDLY NOTE WE WILL NOT ANSWER ANY QUESTION THAT HAS ALREADY BEEN ANSWERED IN THE FAQ AREA. WE WILL NOT ANSWER PRODUCT SPECIFIC QUESTIONS. ONLY CONTACT US FOR THE FOLLOWING REASONS. DID NOT RECEIVE ITEM OR HAVE SOME ISSUE THAT ONLY WE CAN FIX. WE ONLY ANSWER QUESTIONS 3 TIMES PER WEEK SO KEEP IN MIND YOU SHOULD RECEIVE AN ANSWER WITHIN 72 HOURS. SEE FAQ BEFORE CONTINUING.
We are currently upgrading our support ticket system. Please email us @ firstname.lastname@example.org
Q: I did not receive anything after my purchase.
A: You should have been forwarded automatically to a download page. You should have also received an email copy of your order to the email you provides. Please check your spam folder.
Q: I can’t open my download from my Phone, or Chrome OS.
A: These products are designed to be used specifically with MAC/PC.
Q: File is not opening on my PC or MAC.
A: Please use WinZip, 7Zip or similar software to access your product.